Fraud Alert – Telephone Scam

December 29, 2008

PLEASE BE AWARE that PROMÉRICA BANK is currently notifying all clients of an automated phone scam that is taking place throughout the United States. This particular phone scam uses an automated recorded message that claims to be calling from their financial institution. (These calls may or may not identify PROMÉRICA BANK by name). The recorded message states that the client's credit/debit cards have been suspended, it then prompts them to input the following information in order to resolve the suspension:

• 16-digit credit card number
• Expiration date
• Pin number
• 3-digit security code

Recommended action:
PROMÉRICA BANK advises clients to never give out confidential or personal information when receiving unsolicited phone calls or e-mails. If PROMÉRICA BANK suspects potential fraudulent activity on your debit card, our fraud prevention service will contact the cardholder at the number on file and ask you to confirm the questionable transaction. We will never ask you for your card number for verification. If the cardholder cannot be reached, the activity is considered high risk and a temporary block will be placed on the cardholder's account. If our fraud prevention service must leave a message for the cardholder, they will ask the cardholder to call the toll free number 800-500-1044 which is open 24 hours a day, 7 days a week. If you receive a telephone message about your debit card and you are unsure of its validity, please call PROMÉRICA BANK directly at 213-613-5000 to confirm the legitimacy of the issue. Remember, we will never ask you for your card number for verification.

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Business customers are eligible for a 1.20% Annual Percentage Yield for five months. Minimum of $10,000 to open Rate effective February 24, 2010, and it is subject to change. Client must open a new business checking account concurrently to qualify for rate. (New Money only)